Customer satisfaction is extremely important for us and we strive to ensure our products and services meet their needs. We also feature a 'service request' for quick and effective communication for our customers to explore for the best experience:
Download the My Tata Power-Consumer App to register a complaint. Link below (Android & IOS version)
https://play.google.com/store/apps/details?id=com.sew.tatapower
Raise an Online Service Request through our My Tata Power-Consumer App or Dial 18002577777 / 18004198777
If you have raised a request and not satisfied, you can escalate as per the below:
If you are not satisfied with our service received, please Click Here to contact our customer service executives. We will contact you in the next 24 hrs.
For further escalation, please Click Here to contact our Customer Service Manager Mr. S Balasubramanian. You can also reach him on balasubramanian.s@tatapower.com every Tuesday and Thursday between 09:00am – 10.00am. We will contact you in the next 48 hrs.
If you are still not satisfied or service is unresolved, please Click Here to contact our Appellate authority Mr. Saket Porwal. You can also reach him on 0120-6101200 every Friday between 03:00pm – 04.00pm. You can also send a registered post with your grievance in the attached format addressed to:
Tata Power Solar,
Mr. Saket Porwal
Appellate Authority,
78, Electronics City, Phase I,
Hosur Road, Bengaluru,
Karnataka - 560 100 India,
Tel: 0120-6101200
We will contact you in the next 24 hrs.
